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For customer service inquiries, you may contact our office at (256) 386-9290 during regular business hours to discuss your account with a representative.
Beginning Jan 1, 2025, MSEB will no longer be able to make payment arrangements. Service is subject to be disconnected at any time after the Final Date to Pay on the mailed Final Notice. Below you'll find a list of local agencies that may assist you, should you find yourself in temporary need. For further assistance or for other help programs, please visit the Helpful Links section of our website.
Local Help Agencies:
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